Product details
Descaling and warranty claims for coffee machines
Please note: Regular descaling of the machine is imperative to maintain the machine's service life. Operating errors are excluded from warranty claims.| Machine type | Thermoblock |
| Coffee machine features | Cup warming area, E.S.E. Compatible, Water level indicator |
| Pump pressure | 15 bar |
| Milk frother function | Steam nozzle |
| Heating time | 0.67 min |
| Water tank capacity | 1 l |
| Item number | 262887 |
| Manufacturer | |
| Category | |
| Manufacturer no. | 0132104133 |
| Release date | 12.8.2011 |
| Colour group | Black, Silver |
| Exact colour description | Black, Silver |
| Material group | Metal, Plastic |
| Specific material description | Metal, Plastic |
| Portafilter machine type | Thermoblock |
| Coffee machine features | Cup warming area, E.S.E. Compatible, Water level indicator |
| Pump pressure | 15 bar |
| Milk frother function | Steam nozzle |
| Heating time | 0.67 min |
| Water tank capacity | 1 l |
| Target group | Budget |
| Power | 1450 W |
| Mains voltage | 220 - 240 V |
| Energy efficiency class 2020 | A |
| Scope of delivery | Electrical connection |
| Width | 26.80 cm |
| Height | 32.50 cm |
| Depth | 31 cm |
| Weight | 5.40 kg |
| Length | 39.50 cm |
| Width | 32.50 cm |
| Height | 43.50 cm |
| Weight | 7.03 kg |
Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Espresso machines» category have a defect within the first 24 months?
Source: Galaxus- 1.De'Longhi3,2 %
- 2.Sage4 %
- 2.Smeg4 %
- 4.Gaggia5,4 %
- 4.Krups5,4 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 5.Lelit7 days
- 5.Solis7 days
- 7.Quick Mill8 days
- 7.Sage8 days
- 9.De'Longhi11 days
Return rate
How often is a product of this brand in the «Espresso machines» category returned?
Source: Galaxus- 1.Solis0,8 %
- 2.De'Longhi2,3 %
- 2.Lelit2,3 %
- 4.Sage2,4 %
- 5.Smeg3,2 %
Den Platz auf dem Treppchen in diesem Testfeld verpasst das Gerät lediglich, weil es geschmacklich nicht ganz mit den vorderen Modellen mithalten kann. Dennoch überzeugt es mit schneller Aufheizung und einfacher und komfortabler Handhabung.
- Milchschaumzubereitung
- Pulverkaffee verwendbar
- sehr leise
- Padhalterbedienung nicht perfekt
- 2-Tassen-System nur für losen Kaffee
Die EC 820.B ermöglicht Espressogenuss, ohne auf systemgebundene Kapseln angewiesen zu sein. Sie überzeugt in Leistung und Ausstattung, mit nur kleinen Mängeln in puncto Temperatur und Bedienung.