Unfortunately, we only have one version in the shop. I don't have any information about the other one. According to the manufacturer, there are no different versions of the watch. Therefore, I assume that a different version was made for a different country of distribution. Here is the link to the manufacturer's website, where there is only one model: https://www.tcl.com/global/en/watches/mt42

You can also make normal calls👍 video call only works if you have downloaded the app. LG

Unfortunately, that's the problem with the watch, it doesn't coordinate well with the app. You have to keep checking it. We have stopped using it.

Mirco USB

If the watch is connected via Wi-Fi, e.g. at home, no data volume is needed. I recommend booking an unlimited data subscription anyway. Costs about 10/month. There is usually a discount in the first few years.

To do this, the TCL app must also be downloaded on the woman's mobile phone. Then connect it to the watch and get started :-)

Yes, the watch has an SOS function. This is activated by pressing the button on the side for three seconds. This informs emergency contacts by text message, including the location of the watch.

In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that you can be helped accordingly. https://www.galaxus.ch/help

The Movetime Family Watch can be paired with one phone at a time using the TCL Connect app. However, it does support multiple users being added to the watch's contact list, allowing both parents to receive notifications and interact with the watch indirectly through the app's features. For direct pairing with two phones simultaneously, this functionality is not explicitly supported based on the available documentation.

The watch cannot be operated without a SIM card if you do not want to use the tracking and telephony functions. The SIM card is required to fully utilise the watch as it is needed to connect to the internet and communicate. Without a SIM card, you cannot establish a connection and cannot use most of the watch's functions.

For the TCL Movetime Family Watch MT42X, you need a classic mobile phone subscription with a SIM card that supports 4G. A data-only subscription would not be sufficient, as the watch requires a full mobile phone plan to make calls and send messages.

You need a classic mobile phone subscription for the TCL Movetime Family Watch MT42X as it supports 4G. A data-only subscription (5G) would not be sufficient, as the device is designed for voice and video calls, which requires a full mobile phone subscription.

It is probably switched to mute. Switch on the sound in the settings.

Very good question, unfortunately I couldn't find this function either in the application or on the watch.

I've never tried it, let alone needed it. I manage everything from the application on my mobile phone.

Then only a data SIM card is inserted. Video calls can be made via the Internet and normal calls via the 4G network. Contact the supplier and have the SIM card activated for calls.

I think that in this kind of case you need to contact TCL support. But if not, maybe try a factory reset?

Yes, it is possible to restrict the watch's functionality during school hours. The TCL Movetime Family Watch MT42X allows parents to configure modes or settings to restrict the use of certain functions, especialmente via the associated application. You can use the app to activate a "School" mode or a restriction mode that disables calls, messages and other non-essential features, leaving only basic functions such as displaying the time.

The TCL Movetime MT42X watch does not have a Wi-Fi connection. Instead, it uses a 4G connection via a SIM card for communications and real-time tracking.

Delete via the app and enter the number manually in the contacts via the app. As an admin, you can do this via the app

Text messages are not supported, only emoticons and audio messages.

Sorry, we only have one clock. But you can add several on the app. Don't know if you can then connect them.

I would try deleting the app data or uninstalling the app again and starting from scratch if you haven't tried that yet.

No, you can't add an application to it, it won't work with this watch...