And it comes as it usually does here. Even the day before, the order says "expected tomorrow" and on the day in question it is postponed for a month, if not more at the end.

Do I not understand how this can happen? That I might be put off for a few days for something that is so hotly anticipated, ok. However, Digitec only notices this on the day of the planned release? Is that just "backward" of the system to calculate when it's your turn or just Digitec's way? It's like they don't know beforehand when it's going to be your turn and you can tell them honestly.
Same for my 3080 graphics card back then, which I wanted to buy near pre-order-start and had to wait over a year for the nice choice: "Yes buy the more expensive TI model or tough luck." -.-

Question

And it comes as it usually does here. Even the day before, the order says "expected tomorrow" and on the day in question it is postponed for a month, if not more at the end.

Do I not understand how this can happen? That I might be put off for a few days for something that is so hotly anticipated, ok. However, Digitec only notices this on the day of the planned release? Is that just "backward" of the system to calculate when it's your turn or just Digitec's way? It's like they don't know beforehand when it's going to be your turn and you can tell them honestly. 
Same for my 3080 graphics card back then, which I wanted to buy near pre-order-start and had to wait over a year for the nice choice: "Yes buy the more expensive TI model or tough luck." -.-

Accepted Answer

I have also cancelled and will delete my account and put galaxus on my blacklist the telephone support also has 0.0 idea I still have an order with right of return that I will now also return only sells what you also have and not expected

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