I would be happy to answer your question... First of all, I am an IT shop with MCSE certification and I have been doing this for 26 years. I can very well tell if a product is good or not. I just wanted to help, that's all. This printer is really rubbish. I bought an HP from Digitec and it works fine. Kind regards

How do you manage to scrap the same product twice? Are you sure you are using it properly? Besides, this function here is for asking questions and giving answers. I would be happy to read your detailed review of this product, which is broken in your case. So please!