ASUS TUF VG27AQ (2560 x 1440 pixels, 27")
EUR240,–

ASUS TUF VG27AQ

2560 x 1440 pixels, 27"


Question about ASUS TUF VG27AQ

I received the monitor today. Unfortunately, the power supply is not CH-compatible. Is this normal or did I receive a monitor from a "wrong" batch? At the moment I have it on the travel adapter. However, this is not a satisfactory solution.

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gschwinds

4 years ago

Helpful answer

Simply complain to Digitec customer service. Unfortunately, it often happens that they forget to supply the correct cable.

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Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Point 1 --> https://www.esti.admin.ch/de...