
Samsung Galaxy Tab A7 (2020)
WLAN only, 10.40", 32 GB, Silver
Samsung Galaxy Tab A7 (2020)
WLAN only, 10.40", 32 GB, Silver
Question for Digitec or the community: Our Samsung Galaxy A7 tablet has recently been in an "eternal" reboot. I.e. it constantly restarts, interrupts again and restarts again. You can't switch it off either. Every now and then a "recovery" screen appears, with little choice (try again, erase app data, power off, view log) but none of the options are of any use. Even "power off" only switches off briefly, then the tablet tries to reboot again. You can't do a factory reset either because the menu for this doesn't appear at all. Even pressing the "Power" & "Volume" buttons together does not bring up these options. Does anyone have a tip / can I solve this myself?
Samsung Electronics GmbH
Hello,
please contact our colleagues in technical support regarding this matter. They can be reached at 06196 77 555 77.
Kind regards from Schwalbach,
Your Samsung Service Team