Who also has problems with the cashback promotion?
I have a 1TB Touch that appears in the promotion as a 2TB model after entering the serial number (correctly). Samsung now rejects the claim for cashback, contact via customer service doesn't happen much...

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Samsung Electronics GmbH 
Hello, 
Thank you for your message.
Please describe this phenomenon to our support colleagues, who can be reached on 06196 77 555 77.
Our colleagues will be happy to help you.
Kind regards from Schwalbach, 
Your Samsung Service Team

Answer

It is only regrettable what has happened to this so-called performance. I did not expect such a chicanie in Switzerland. I will make this public in all my public appearances. Too bad for Samsung Switzerland and the Swiss and Samsung brands.

Your data. Your choice.

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Who also has problems with the cashback promotion? I have a 1TB Touch that appears in the promotion as a 2TB model after entering the serial number (correctly). Samsung now rejects the claim for cashback, contact via customer service doesn't happen much...