The strategic management of personnel is today one of the crucial competitive factors for the business success of companies. In times of globalization, technological advancement, and the shift from a production society to a service society, personnel often becomes the decisive competitive factor that determines the success or failure of a company.

To achieve a holistic strategic management of companies and business areas, the Balanced Scorecard was developed in the USA in 1990. This monograph examines whether and to what extent the Balanced Scorecard is suitable as a strategic management tool for human resource management and what adaptations are necessary for effective and efficient use. It analyzes the benefits that can arise from the implementation of the Balanced Scorecard and the potential applications in human resource management.

This book is aimed at personnel management staff, HR managers and executives, as well as students at universities and colleges.