No wood pellets included, you have to buy them separately

Please contact our customer service directly so that we can offer you a solution if necessary.

Hello The Ninja Woodfire Pro Connect XL electric grill is designed for outdoor use. Unlike the Ninja Foodi Pro AG651, which is a hot air fryer and electric grill suitable for indoor use, the Woodfire Pro Connect XL is not recommended for indoor use. The Ninja Foodi Pro AG651 has been specially developed for indoor use, while the Woodfire Pro Connect XL is better used outdoors due to its design and functions.

Depending on the pellets used (NInja pellets produce little smoke), you can get quite a lot of smoke but nothing like a coal grill.

It seems the app is not available outside the US. You may be able to access it using a VPN connection but I have never bothered

The products are the same, the more expensive model is the DE version, this one is the general EU version. According to the data available to me, there are no differences.

I have checked and the official app "Ninja Pro Connect" cannot be downloaded in Switzerland. It seems to be possible in Germany. This also seems to have been noted by some people and commented on here. I have passed this on and a small note has already been added. We are now checking all the brand's products that offer app support and are considering a solution. If you have any questions about a return, you are welcome to contact our customer service team directly.

A German plug (Schuko) is connected An adapter is supplied Better a multiple extension cable 1 Schuko(DE) and 3 Swiss

We also did not find this app in a test, which is probably because this device, for example, was made for the EU and not for Switzerland.