Yes, you can use the steam cleaner on real wood floors. However, it is recommended that you use the minimum steam setting to protect delicate surfaces.

The steam cleaner is mainly designed for cleaning floor surfaces such as parquet, carpet and tiles. It is not specially designed for cleaning joints. Special nozzles or accessories would be required for cleaning joints, which are not supplied as standard with this model.

Yes ♡

Matela?? Mattress? No idea...carpet works, mattress you have to ask Vileda...

The Vileda Steam plus XXL is designed to clean a variety of surfaces, but is not specifically optimised for carpets. This appliance is better suited to cleaning hard floors, tiles, parquet and similar surfaces. For carpets, we recommend using a steam cleaner specifically designed for this task or another type of cleaning appliance suitable for carpets.

No, Digitec should enclose it free of charge. If it is missing, you can contact Digitec and they will send it to you free of charge.

The Vileda Steam can be used anywhere you usually clean with a damp or wet cloth. If your patio has a concrete floor or is painted with cement paint, I would not use it. The mop could be damaged if the surface is coarse. The heat generated should not damage commercial floor coverings. It is important to know that you are working with moisture. This always requires a certain caution in the application.

Only design changes, otherwise everything is the same

Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied. If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge. Info Digitec --> https://helpcenter.digitec.ch/hc/de/articles/4402084170386-Fehlender-Adapter Point 1 --> https://www.esti.admin.ch/de/themen/faq/elektrische-erzeugnisse-marktueberwachung/

According to the information we have, it seems that "carpet pads" are provided.

The difference between the two is that the Steam XXL + Power Pad also comes with the Power Pad.

hello, I've had both, it's really just the shape, they're both great, still the problem with the cable, it tips quickly

Steam cleaners may only be used on fully glued, hard-sealed parquet surfaces - steam cleaners are not suitable for all other types of parquet.

Return, can't do without like that.