Hello
I received the product yesterday and tried it out straight away. Unfortunately, I can't get the device on. The socket is in and everything, but it won't turn on. Do I need to take anything else into account?
Thanks for your help

Question

Hello 
I received the product yesterday and tried it out straight away. Unfortunately, I can't get the device on. The socket is in and everything, but it won't turn on. Do I need to take anything else into account? 
Thanks for your help

Answer

Good Morning Prasun.Saurabh2091 

Thank you very much for your message. 

It is important that the jug is locked correclty. 

If this doesn't help,  please do not hesitate to contact us. 

We are looking forward for yor call. 

We wish you a pleasant day!

Best regards
Your Trisa Electronics Team

Answer

Did it worked for you? I received the product today but it doesn't work for me too and the customer care is closed on Saturday.

Answer

Hello Caterinana

Thank you for your kind message. 

The easiest way is to contact our customer service. We will be happy to help you. 
You can reach us at the following telephone number: +41 41 933 00 30

We look forward to your call. 

Kind regards from Triengen
Your Trisa Electronics Team

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Question about Trisa Nutri Blender Energy Boost

Hello I received the product yesterday and tried it out straight away. Unfortunately, I can't get the device on. The socket is in and everything, but it won't turn on. Do I need to take anything else into account? Thanks for your help