I have a problem:
The hoover is jamming. It reports the error message "Collision sensor stuck".

I can't find anything stuck and there's nothing about it in the instruction manual.

What should I do now?

Question

I have a problem:
The hoover is jamming. It reports the error message "Collision sensor stuck".

I can't find anything stuck and there's nothing about it in the instruction manual.

What should I do now?

Accepted Answer

I was able to send it in and the hoover was replaced quickly and without complications.

Answer

Both have now been in operation for >2 years. Never had any problems. Switch off the device completely. The sensor may then go away.

Your data. Your choice.