I've been using Oscar in winter for two years now. For a few days now, the fan can no longer be set to the 2nd position (only 1 blue LED lights up in the bottom right-hand corner instead of 2 when I press twice). What do I do now?

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We are sorry that you are experiencing problems with an item purchased from us and, if you have not already done so, we invite you to use the following link to obtain a solution: https://www.galaxus.fr/help
Alternatively, you can contact the manufacturer's customer service department here: https://www.stadlerform.com/fr-ch/a-propos/contact

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Question about Stadler Form Oskar big

I've been using Oscar in winter for two years now. For a few days now, the fan can no longer be set to the 2nd position (only 1 blue LED lights up in the bottom right-hand corner instead of 2 when I press twice). What do I do now?