One of the rolls broke off when I received it. But it could well be that I broke it myself when I took it out.
Does anyone know where I can get a replacement roll? I only found one shop that ships to Germany.

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Just check the Swiss version of the Delonghi website for official service points in your area ;-)
https://www.delonghi.com/de-ch/kundenservice/servicestellen
And then just give them a call. :-)

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Question about De'Longhi Pinguino PAC EL112 CST

One of the rolls broke off when I received it. But it could well be that I broke it myself when I took it out. Does anyone know where I can get a replacement roll? I only found one shop that ships to Germany.