What Galaxus is all about
Galaxus: online shop, community, magazine
Galaxus is registered with the domain www.galaxus.at and went live on 11 October 2021.
The Austrian shop is run by the Swiss e-commerce market leader Digitec Galaxus AG and features half a million products. Its range currently spans the categories IT + Multimedia, Office, Home + Kitchen, Interior, Toys, DIY + Garden, Health + Beauty and Love + Play. The goods are shipped from Krefeld, Germany via DHL and Austrian Post and usually reach customers within two days.
Galaxus is more than an online shop. It’s also an active community and a trade journal. The editorial team at Galaxus is independent, tests products with a critical eye and is honest about the result – good or not. Whenever Galaxus customers have questions, they’re answered by the Galaxus Community within a few hours.
Mission
Galaxus enables a comfortable and efficient shopping experience at consistently low prices. At the same time, Galaxus offers a comprehensive platform for inspiration, information and communication that invites customers to exchange ideas with other Community members.
Online shop
Galaxus offers quality products by top brands at consistently low prices. Clever filter options and complete product data help customers find exactly the right products for their needs.
Community
The Community is where members have their say by rating products or asking questions. Answers are usually provided by other Community members within just a few hours. All articles featured in the magazine have a comment section, allowing Community members to exchange opinions and create a helpful source of information.
Magazine
Galaxus doesn’t do marketing blah-blah: the in-house editorial team is independent, tests products with a critical eye and is honest about the result, even if a product comes off badly.
Delivery and return
Galaxus offers free delivery for all orders above 30 Euro. A shipping cost of 3 Euro is charged for orders under 30 Euro. A 100-day return policy applies to all orders.