Samsung Electronics GmbH Hello, Thank you for your enquiry. On the Samsung Smart Monitor LS32AM704URXEN, the Voice Assistant function is only available when Voice Assistant is set to Bixby. If you do not set Voice Assistant, the function remains deactivated. Please refer to page 69 of the user manual. You can access the user manual by entering the model code in the search bar on our manufacturer's page and downloading the user manual under the link "User manual and downloads" in the lower section of the product data sheet. Best regards from Schwalbach, Your Samsung Service Team

Samsung Electronics GmbH Hello, Thank you for your enquiry. There are no technical differences in the models you mentioned. The different model designations are due to the intended market. For example, the Samsung LS32AM704URXEN is intended for the German market and the Samsung LS32AM700URXEN for the Swiss market. Kind regards from Schwalbach, Your Samsung Service Team

Hello Remote control incl. batteries are included!

Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable must be provided if the mains cable is pluggable, or alternatively, if the mains cable is permanently connected, a suitable adapter. If the appliance is delivered without a suitable plug, complain to customer service and insist on a cable or adapter, free of charge. Infos Digitec --> https://helpcenter.digitec.ch/hc/it/articles/4402084170386-Adattatore-mancante #1 --> https://www.esti.admin.ch/it/temi/faq/prodotti-elettrici-sorveglianza-sul-mercato

It is the same product, both have the manufacturer's no. LS32AM704URXEN. The only difference is the supplier, but the product is identical.

see first link at the end. And please don't use an adapter. The power cables are plugged in, so you can also replace the whole cable with one with a CH plug. You can also get this free of charge from Digitec. It only offers advantages over an adapter. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied. If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge. Info Digitec --> https://helpcenter.digitec.ch/hc/de/articles/4402084170386-Fehlender-Adapter Point 1 --> https://www.esti.admin.ch/de/themen/faq/elektrische-erzeugnisse-marktueberwachung/

For warranty claims, please email galaxus@galaxus.de. There, our customer service will help you as soon as possible.

Samsung Electronics GmbH Hello, Thank you for your enquiry. There is no difference between the two models. They are only intended for the market of different countries. Neither device has a jack connection. Kind regards from Schwalbach, Your Samsung Service Team