Hi, The small plastic bracket used to mount my Rode NT-USB on a tripod or desktop stand is broken. Is there a compatible replacement accessory available in the product range? Thanks in advance !

0

I realised today - unfortunately only after placing my order - that Planzer will deliver my order, even though I don't actually want any more parcels delivered by Planzer. It's just a hassle every single time. I had set my default delivery service to CH-Post months (or years?) ago. Apparently this setting option has been removed and you now have to select it again individually for each order ...? If I had known this beforehand, I would have done the same. Now the order is already out and I can see that Planzer will deliver :-/ I would be really surprised if it goes through without any hickups this time ... Let's see.

+2

7

Planzer is the worst delivery service of all!!! no deadline is kept, for many parcels so far. Not even a notification! I would gladly pay a surcharge if my parcels were never delivered by Planzer !!!!!

+5

12

Is the following product also available to buy somewhere in Switzerland? https://de.burnhard.com/collection... I have the JONES folding barbecue and would like to attach a large gas cylinder.

3

Hello together Which power adapter / transformer do I need for the Carrera First track so that I don't have to keep changing batteries?

1

It would be good if you could filter according to this.

1

Why don't you offer the Ninja Double Stack XL Vertical in your range? It's even available in black and copper.

1

Hello, I bought a new Einhell 18v weeder which already had an X change 18v battery. I put the battery in the weeder and nothing happens. The battery works perfectly on my screwdriver. Can anyone help me?

1

Digitec sells Bose Soundtouch systems (10, 20 etc.) which will no longer work via the app from May. Bose does not provide official information. Digitec should take such products, which will be useless in two months, off the market.

1

Oh dear oh dear, Digitec. Have you also fallen victim to the tile disease? It's really confusing. A complete mix between promotions, recently viewed, magazine, etc. No clean structure anymore. What a pity. I probably won't spend as much time on it anymore

4

Buying tips -> looking for a stable W-LAN router with internal/external storage solution, which must fulfil the following criteria: Application: Home use, fibre optic (flat size 80-125m2) Simple configuration! Setup, Mac compatible or via app, mobile It must be possible to bridge the router if required (e.g. behind a Fritzbox or similar) The router must offer an internal SSD or the option of connecting an external storage solution for data storage to which all devices in the network have access. The storage size should be at least 4TB. Time Machine compatibility is not mandatory! Easy data access from outside the company is desirable.

0

Hello Maybe someone can help me... I am looking for a desktop PC with Windows 11 pro and 1000 gb memory, which is good for office applications but also good for editing photos and possibly videos... up to about 1500 francs... What is recommended? The graphics card is apparently also important, not just the processor and RAM... I'm a layman, would be happy to receive serious input. Preferably specific products or recommendations from the Digitec inventory. Greetings

0

Thanks to its 32GB, the B70 Pro from Intel will be of interest to some people who are interested in AI/LLMs. Are there any plans to include the card in the range, or will I end up having to order it in the EU?

3

How can I find out my ring size?

0

Hello, I am looking for a wall mount that allows a 43" TV to be swivelled through 90°. This means that the TV is at a right angle to the wall. Do you have a recommendation? Thank you.

0

How many different types of Series 9 Pro + are there actually? and why are there these different types (e.g. 9651)? The types are sometimes indicated in the reviews, but usually not. So you don't know which one to choose. Do the different types have a meaning? Do the different types have a meaning?

0

Activate my sim

0

It is incomprehensible that you do not see these offers on the Digitec Galaxus AG websites, as you are in the database of resellers certified by OM SYSTEM. Example of an offer from BRACK.CH: - 1799 Frs = OM-1 Mark II + HLD-10 Kit. There is also the CASHBACK discount, AFTER the purchase of certain OM SYSTEM products from resellers. Examples of CASHBACK: - 500Frs discount, AFTER the purchase of a M.Zuiko Digital ED 150-600mm F5.0-6.3 IS lens. - 250Frs discount, AFTER the purchase of an OM-1 Mark II camera body. The promotion applies to products purchased between 26/02/2026 and 06/04/2026. The full CASHBACK amount must be requested before 20/04/2026, subsequent requests will be rejected.

2

For some time now you have not been respecting delivery times!!! It's unacceptable, it's written delivered the day after tomorrow but it never arrives!!! Several days late. You also list products that are no longer in stock! What's going on?

+6

13

Is there not a single alarm clock left that has music from a USB stick or SD card / uSD card as the alarm tone? Everything now only has AUX, Bluetooth, FM, DAB+ etc. I would be very grateful for any tips.

+6

14

Hi, Is it possible to add a filter showing if a laptop has soldered/unsoldered/combined RAM configuration? Lack of that information is the reason I am not going to buy a new laptop. I already got trapped once in the past into buying a laptop which had half of it's memory soldered. When I was buying it I saw in the description that there is a memory slot, so I assumed this is where all of the memory is installed. I only learned that this was not the case after the soldered memory broke...

2

I received the wrong toner cartridge although I ordered the right one (incorrect print cartridge code: 42.94K, wrong printer region displayed on the printer). Galaxus refers to its supplier and distributor "orderflow.ch" who, according to the telephone information, do not help and do not feel responsible. Clarification of the facts or personal consultation with Galaxus not possible. So, what now? Effort and trouble for me! My supplier is and was Galaxus!!! What do I care about the supplier of Galaxus!!! Why do I still need Galaxus??? Support leaves a lot to be desired... but I hear from you again and again. I'll probably have to go to the legal protection organisation and lawyer for such a simple problem. It's tedious but you have to do something to minimise these business practices and I'd also like my money back. Had to buy one elsewhere. Good customer service and trustworthy business look different ....

2

Hello, I need your help. My charging station is an Avia Volt, but I don't know which stand charger to buy.

2

Hello I am looking for a socket strip which has a T15 plug on the input side and 3 T13 sockets on the output side, each with one of the 3 phases. Is there anything like this on the market? Alternatively, it could also be a 3-way strip that can be screwed on so that I can convert it to 3-phase operation myself. Who can help?

9

Hello community, I'm putting out an alert and I'd like to know if I'm the only one shocked by the quality of PCs from the Captiva and Avlano brands, which dominate Digitec. A few figures to start with: these two brands account for 5,170 references, or more than 84% of the "PC Gaming" range! But what's even more absurd is that less than 0.5% of this massive catalogue is actually in stock for next-day delivery. The real problem is that almost all of these machines, analysed at random, suffer from serious technical aberrations, designed to fool the unwary buyer. The pattern is always the same: The RAM is systematically sabotaged: Very often we find a single-channel configuration, which halves the bandwidth and causes a performance loss of 15 to 25% in games. A 2479 CHF PC (Captiva R89-085) sold with "1 x 64GB DDR5 5200MHz" is a technical heresy. The components are "No-Name": unbranded and uncertified power supplies (PSUs) and SSDs are installed, even on machines costing almost CHF 4,000 (Captiva R90-729). It's like playing Russian roulette with expensive hardware. Stability and security are sacrificed. Platforms are often obsolete: In 2025, PCs costing over CHF 1,000 (Captiva R88-503) are being sold on a 2017 AM4 platform, with no possibility of upgrading. My question is addressed directly to Digitec: how can your in-house expertise allow machines that are the antithesis of all good PC assembly practice to go by? It's a paradox that seriously damages your credibility. My approach is not to accuse, but to alert. So I ask you: am I the only one shocked by this situation? Is it normal for a reference brand to allow its catalogue to be dominated by thousands of phantom and technically dubious configurations? The debate is open. To end on a constructive note, there is one obvious solution: Digitec should launch its own range of 'Digitec Certified' PCs. 5 to 10 configurations, not 5000. Machines designed by your experts, totally transparent, that the community would be proud to recommend. It would be a real vote of confidence.

+23

50

Is there an explanation as to why there is no next day delivery? Normally, if I order in the morning, it is delivered the next day.

+3

11

Hello digitec When will this Elgato microphone (Wave:3 MK.2) be available from you? Best regards

2

Hello, It would be great if our national Galaxus could include Valve Steam cards in its offer 😊

7

New AMD's Ryzen 9 9950X3D2 when will it be in the Galaxus Shop ?

2

Is there a telephone number I can use to contact Digitec Lausanne?

+1

7