A sneak peek at Skypod: how your parcel reaches your front door
25.9.2024
Translation: Elicia Payne
So what happens after you click «Buy now»? Our warehouse in Wohlen is a fascinating world in itself – huge, ultra-modern and packed with technology and expertise. From fully automated robots to hundreds of dedicated employees, our new video series offers a rare glimpse into this high-tech world.
In the second part of our video series, you’ll find out more about Skypod – our largest and most modern warehouse. Click the gear icon, «Subtitles/CC» and «Auto-translate» to watch the videos in your preferred language. We’ll be following a technician, taking a look at the control room and accompanying an employee who picks items by hand.
Technology
Without our 30 or so technicians, nothing would work in the warehouse. They’re the heroes behind the scenes who ensure the machines keep running and parcels leave the warehouse on time. We accompany Anto, one of the technicians, on a task in the shuttle warehouse. To do this, he repairs one of the robots worth several thousand francs that fetches products from the shelves.
Skypod
The dimensions are gigantic. 260 robots tirelessly manoeuvre through the narrow aisles and shelves stretching over 12 metres high. It took a whole 40 weeks to fill this huge warehouse with around half a million crates. It’s definitely worth a look.
Logistic Control Center
In the Logistic Control Center (LCC), our employees control and monitor the entire flow of goods – from incoming goods to outgoing goods. If there’s a problem anywhere in the warehouse, an alarm is raised immediately. They have to resolve the problem within minutes so the flow of goods doesn’t come to a standstill. Without the LCC, both humans and machines would be stuck.
Pick tower
Up to 220 employees move through a sophisticated system of narrow aisles and hundreds of shelves in which thousands of items are stored. It may look like chaos, but the system behind it is cleverly thought out to the smallest detail. Products such as batteries, Lego sets and soya milk are collected by hand in trolleys. At one of eight «stations», the employees then place the boxes on conveyor belts that run to the picking and packing area.
Miss out on part 1? You can watch the first three videos here.
The third part of the series will follow in a week’s time. We’ll be revealing how the packaging works and how products get into our shipping partners’ lorries. Don’t want to miss the next video? Then simply click on «Follow» next to my author bio.
Where would you like to take a look behind the scenes? Let us know in the comments and we might just go there next.
Manuel Wenk
Communications Manager
Manuel.Wenk@digitecgalaxus.chAs a Multimedia Producer, preparing multimedia content and knowing about cutting-edge technology is my business. My main focus at digitec is producing videos. I can’t wait to try out new products such as cameras, drones or smartphones as soon as they’re launched. This is where being at the source comes in rather handy. When I’m not working, I’m probably skiing, biking or hiking – the mountains are my place to be.