Sony WH-CH720N

NC, 35 h, Wireless, Cable
Price in EUR including VAT
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Colour

Series

Product details

The Sony WH-CH720N in black is a wireless headset and the successor to the WH-CH710N. It features active noise cancellation and a long battery life.

The Sony WH-CH720N has a battery life of 35 hours with noise cancellation enabled. Therefore, you don't have to worry about the battery running out while listening to music. If the battery does run low, you can use the headphones for an additional hour after just 3 minutes of charging.

The WH-CH720N is equipped with two microphones that absorb and block ambient noise, allowing you to enjoy your music even in busy environments. In the Sony Headphones app, you can adjust the level of noise cancellation and consciously choose how much background noise you want to allow.

These Sony Bluetooth headphones support multipoint connectivity, enabling them to be connected to two different devices simultaneously, so you can easily switch between them. Additionally, the WH-CH720N features physical buttons that allow you to adjust the music volume or skip a song.

The technology in the Sony WH-CH720N ensures that voice sounds are reproduced more clearly while reducing background noise and wind noise during phone calls. This headset is excellent for calls in busy environments.

Key specifications

Application range
General
Equipment + Functions
Foldable
Microphones
Volume control
Headphone type
Over ear headphones
Signal transmission
Cable
Wireless
Audio Connections
Jack 3.5mm (1x)
Noise cancelling
NC
Isolation
Closed
Item number
24182707

General information

Manufacturer
Category
Manufacturer no.
WHCH720NB.CE7
Release date
21.2.2023
Sales rank in Category Headphones
External links

Colour

Colour
Black
Exact colour description
Black

Material

Material
recycled plastic

Application range

Operating system compatibility
Android
iOS
Application range
General

Headphone properties

Output
Stereo
Noise cancelling
NC
Equipment + Functions
Foldable
Microphones
Volume control
Music control
no smartphone remote control
Signal transmission
Cable
Wireless
Button functions
interregnum
Track
Volume Down
Volume Up
Compatible voice assistants
Alexa
Google Assistant

Headphone type

Headphone type
Over ear headphones
Fit
Headband
Isolation
Closed
Driver diameter
30 mm
Adjustability
Rotating earcup
Converter principle
Dynamic
Membrane size
30 mm

Audio properties

Frequency range
7 - 20000 Hz
Sensitivity
108 dB
Max. noise level
108 dB
Impedance
325 Ω (ohm)

Connections

Audio Connections
Jack 3.5mm (1x)
Connections base/transmitter
USB-C

Audio cable properties

Headphone cable length
1.2m

Bluetooth features

Bluetooth version
5.2
Bluetooth feature
AAC
SBC
Bluetooth profiles
A2DP
AVRCP
HFP
HSP
Max. range
10 m

Power supply

Power supply
Rechargeable battery operated

Battery properties

Battery type
Li-ion
Battery life
35 h
Capacity
250 mAh
Charging time
3.50 h
Charging input
USB-C

Origin

Country of origin
China

Sustainability

Manufacturer commitment
RE100
SBTi

Scope of delivery

Scope of delivery
Audio (3.5 mm)
USB

Product dimensions

Height
26 cm
Width
19.80 cm
Depth
5.50 cm
Weight
192 g

Package dimensions

Length
20.70 cm
Width
21.70 cm
Height
5.60 cm
Weight
428 g

Legal Notice

Product Safety

14-day cancellation right
30-day right of return if unused
Return policy
24 Months Statutory warrantyGuarantee provisions
7 additional offers

Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Headphones» category have a defect within the first 24 months?

Source: Galaxus
  • 44.Anker
    2,2 %
  • 44.LG
    2,2 %
  • 44.Sony
    2,2 %
  • 47.Google
    2,4 %
  • 47.Livoo
    2,4 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 66.OneOdio
    5 days
  • 66.Skullcandy
    5 days
  • 66.Sony
    5 days
  • 66.Teufel
    5 days
  • 71.Bose
    6 days

Return rate

How often is a product of this brand in the «Headphones» category returned?

Source: Galaxus
  • 38.Nothing
    2,4 %
  • 41.CMF
    2,6 %
  • 41.Sony
    2,6 %
  • 43.Philips
    2,7 %
  • 44.Baseus
    2,8 %

Translation: machine translated
Overall ratingGood78/100
Good70/100
techstage.de Logo
techstage.deSingle testReleaseAugust 2024
  • Positivelight, stable, good fit
  • PositiveApp useful, favourable
  • PositiveAdaptive ANC
  • Negativeno LDAC or aptX
  • NegativeArtefacts in the treble

The ANC and wearing comfort of the Sony WH-CH720N are just as acceptable as the sound, even if they are not top class. The value for money is right and the product is suitable for everyday use, plays for 35 hours without recharging and is versatile - not just for listening to music...

Good79/100
Rank 3 out of 9Stiftung WarentestBluetooth-Kopfhörer im Test - Kopfhörer mit gutem Sound und AkkuReleaseSeptember 2023

Not every Bluetooth headphone is suitable for everyone. One sounds great, the other sits better in the ear when jogging. Some models shine with super-long battery life, others as a headset in the home office. You can find your personal test winner with the help of our database. In addition to current test results, it contains important features such as the type of water protection or the number of...

Very good82/100
Computer Bild Logo
Rank 1 out of 8Computer BildIn der neuen Klangwelt - Kopfhörer unter 100 EuroReleaseAugust 2023
  • PositivePowerful sound
  • Positivevery light
  • Positiveclever noise cancelling
  • PositiveVery long runtime
  • NegativeButtons are a little wobbly
  • NegativeNo bag for transport

The Sony WH-C720N won by far in this price category. Among other things, it owes this to its pleasant sound. The sound improves even more when you carefully boost the treble in the Sony Headphones app. The WH-C720N inherited adjustable noise-cancelling from its more expensive brothers. However, it's not as effective as the Sony 1000. The battery life, on the other hand, is in the upper league.

Very good85/100
connect Logo
connectSingle testReleaseJuly 2023
  • Positiveextremely long breath, 35 hours of music at a stretch
  • PositiveVery high wearing comfort thanks to soft ear pads and good workmanship
  • PositiveExcellent app with numerous useful features
  • PositiveAdaptive, if not very powerful, ANC
  • PositiveGood, manually adjustable transparency mode
  • NegativePoor sound: weaknesses in mids and trebles
Good70/100
GameStar Logo
GameStarSingle testReleaseJune 2023
  • PositiveVery light and extremely comfortable
  • PositiveGood customisable sound quality
  • PositiveVery long battery life
  • Positive360 Reality Audio Support
  • PositiveMultipoint support
  • PositiveDSEE upscaling
    Very good84/100
    netzwelt.de Logo
    netzwelt.deSingle testReleaseMay 2023
    • PositiveGood sound
    • Positive Comfortable
    • Positive ANC
    • Positive Telephony possible
    • Positive Fair price
    • NegativeKeys not so easy to feel