Sony WH-CH720N

NC, 35 h, Wireless, Cable
Price in EUR including VAT
398Ratings
BrandMore from Sony
Test reportsGood based on 6 tests
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Delivered Tue, 25.2.
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Colour

Series

Product details

The integrated V1 processor and the Digital Sound Enhancement Engine (DSEE) ensure natural voices and crystal-clear sound with balanced tuning in high quality in line with the artistic vision. The integrated V1 processor, which also features WH-1000XM5 over-ear headphones, reproduces your music in rich detail with minimal distortion for an authentic listening experience. The sound tuning is well balanced from low to high frequencies so that voices sound natural and clear.

If the original music source is compressed, the high frequency elements that give your favourite music its detail and nuance are lost. Sony's Digital Sound Enhancement Engine (DSEE) faithfully restores these elements, creating a high-quality sound closer to the original recording. Customise the sound to suit your preferences: Choose from a variety of presets that adapt the sound quality to the style of music you are listening to. You can also configure and save your own settings using the EQ function in the Sony | Headphones Connect app.

Key specifications

Application range
General
Equipment + Functions
Foldable, 
Microphones, 
Volume control
Headphone type
Over ear headphones
Signal transmission
Cable, 
Wireless
Audio Connections
Jack 3.5mm (1x)
Noise cancelling
NC
Isolation
Closed
Item number
24182707

General information

Manufacturer
Category
Manufacturer no.
WHCH720NB.CE7
Release date
21.2.2023
Sales rank in Category Headphones
External links

Colour

Colour group
Black
Exact colour description
Black

Material

Specific material description
recycled plastic

Application range

Operating system compatibility
Android, 
iOS
Headphone area of use
General

Headphone properties

Headphone output
Stereo
Noise cancelling
NC
Headphone features + functions
Foldable, 
Microphones, 
Volume control
Music control
no smartphone remote control
Peripheral signal transmission
Cable, 
Wireless
Button functions
interregnum, 
Track, 
Volume Down, 
Volume Up
Compatible voice assistants
Alexa, 
Google Assistant

Headphone type

Headphone type
Over ear headphones
Fit
Headband
Isolation
Closed
Driver diameter
30 mm
Adjustability
Rotating earcup
Converter principle
Dynamic
Membrane size
30 mm

Audio properties

Frequency range
7 - 20000 Hz
Sensitivity
108 dB
Max. noise level
108 dB
Impedance
325 Ω (ohm)

Connections

Audio Connections
Jack 3.5mm (1x)
Connections base/transmitter
USB-A Charging Out

Audio cable properties

Headphone cable length
1.2m

Bluetooth features

Bluetooth version
5.2
Bluetooth feature
AAC, 
SBC
Bluetooth profiles
A2DP, 
AVRCP, 
HFP, 
HSP
Max. range
10 m

Power supply

Power supply
Rechargeable battery operated

Battery properties

Battery type
Li-ion
Battery life
35 h
Capacity
250 mAh
Charging time
3.50 h
Charging input
USB Type-A

Origin

Country of origin
China

Sustainability

Manufacturer commitment
RE100, 
SBTi

Scope of delivery

Scope of delivery
Audio (3.5 mm), 
USB

Product dimensions

Height
26 cm
Width
19.80 cm
Depth
5.20 cm
Weight
192 g

Package dimensions

Length
20.70 cm
Width
21.70 cm
Height
5.60 cm
Weight
428 g

Legal Notice

Product Safety

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3 months
All
3 months
All
14-day cancellation right
30-day right of return if unusedReturn policy
24 Months Statutory warrantyGuarantee provisions
4 additional offers

Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Headphones» category have a defect within the first 24 months?

Source: Galaxus
  • 40.Soundcore
    2,2 %
  • 41.Livoo
    2,3 %
  • 41.Sony
    2,3 %
  • 43.Google
    2,4 %
  • 43.LogiLink
    2,4 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 62.Teufel
    5 days
  • 65.Bose
    6 days
  • 65.Sony
    6 days
  • 67.B&O
    7 days
  • 67.Shokz
    7 days

Return rate

How often is a product of this brand in the «Headphones» category returned?

Source: Galaxus
  • 41.SBS
    2,5 %
  • 42.Philips
    2,6 %
  • 42.Sony
    2,6 %
  • 44.1More
    2,7 %
  • 44.Digitus
    2,7 %
Source: Galaxus

Translation: machine translated
Overall ratingGood78/100
Good70/100
techstage.de Logo
techstage.deSingle testReleaseAugust 2024
  • Positivelight, stable, good fit
  • PositiveApp useful, favourable
  • PositiveAdaptive ANC
  • Negativeno LDAC or aptX
  • NegativeArtefacts in the treble

The ANC and wearing comfort of the Sony WH-CH720N are just as acceptable as the sound, even if they are not top class. The value for money is right and the product is suitable for everyday use, plays for 35 hours without recharging and is versatile - not just for listening to music...

Good79/100
Rank 3 out of 9Stiftung WarentestBluetooth-Kopfhörer im Test - Kopfhörer mit gutem Sound und AkkuReleaseSeptember 2023

Not every Bluetooth headphone is suitable for everyone. One sounds great, the other sits better in the ear when jogging. Some models shine with super-long battery life, others as a headset in the home office. You can find your personal test winner with the help of our database. In addition to current test results, it contains important features such as the type of water protection or the number of...

Very good82/100
Computer Bild Logo
Rank 1 out of 8Computer BildIn der neuen Klangwelt - Kopfhörer unter 100 EuroReleaseAugust 2023
  • PositivePowerful sound
  • Positivevery light
  • Positiveclever noise cancelling
  • PositiveVery long runtime
  • NegativeButtons are a little wobbly
  • NegativeNo bag for transport

The Sony WH-C720N won by far in this price category. Among other things, it owes this to its pleasant sound. The sound improves even more when you carefully boost the treble in the Sony Headphones app. The WH-C720N inherited adjustable noise-cancelling from its more expensive brothers. However, it's not as effective as the Sony 1000. The battery life, on the other hand, is in the upper league.

Go to complete test report
Very good85/100
connect Logo
connectSingle testReleaseJuly 2023
  • Positiveextremely long breath, 35 hours of music at a stretch
  • PositiveVery high wearing comfort thanks to soft ear pads and good workmanship
  • PositiveExcellent app with numerous useful features
  • PositiveAdaptive, if not very powerful, ANC
  • PositiveGood, manually adjustable transparency mode
  • NegativePoor sound: weaknesses in mids and trebles
Good70/100
GameStar Logo
GameStarSingle testReleaseJune 2023
  • PositiveVery light and extremely comfortable
  • PositiveGood customisable sound quality
  • PositiveVery long battery life
  • Positive360 Reality Audio Support
  • PositiveMultipoint support
  • PositiveDSEE upscaling
    Very good84/100
    netzwelt.de Logo
    netzwelt.deSingle testReleaseMay 2023
    • PositiveGood sound
    • Positive Comfortable
    • Positive ANC
    • Positive Telephony possible
    • Positive Fair price
    • NegativeKeys not so easy to feel