Yes, the trailer is included in the scope of delivery.

Which chip? I don't think the animal's chip will break, otherwise the animal will need a new one anyway and simply store it in the feeder/hub again.

No, unfortunately that is not possible.

You can use the switch to influence the time that the flap should remain open. I think it closes the fastest with I and the slowest with III. Yes, of course, when the stored one goes away it should close again so that the unsaved one cannot eat. But for this the mode must also be switched on - not that you have opened with the big button. The green/yellow light must be on.

No, that is not possible. Be careful if you buy the bowl to prevent the second cat from eating the first cat's food, for example. The "window" closes too slowly.

I only have coonies (Maine Coon's). Even our shepherd mix fits in with its head. It's a really great piece

No, ours also eat day and night. You can hear the machine open and close, but it's not really loud. You can hardly hear it through a closed door. Of course, the price is ugly, the vending machine used to be much cheaper. We paid between 100 and 120 euros a few years ago.

We have 2 cats, one dark and the other lighter. No problem with either. Sensor reacts to the chip and not to the colour or brightness.

The feeder can be used for both dry and wet food.

What exactly do you mean by anti-intrusion function? When the cat's chip is registered, the feeder opens when the chip is close enough to the cat and closes automatically when the cat moves away. Greetings Monika

Yes, it is

Our feeders work with the chip under the skin. You can order a new chip here: https://www.zooplus.ch/shop/katzen/fressnapf/futterautomaten/programmierbar/479090?zootopia_rec=true&cn=initial&si=25&pn=web_pdp&pr=container_1&strategy=51920183&rk=1-2&slot=1&pi=479090&rri=bd434fd7-5ed6-416b-8d36-b34d92025e07 Kind regards Hajo

If I remember correctly they are not included. Four good quality R14 1.5V alkaline batteries.

We have rechargeable batteries, but unfortunately they don't last that long, about 2-3 weeks. Normal batteries certainly last longer. But we always have 1 set already charged, so it works quite well.

You can have mine if you want. The device is good, but unfortunately I couldn't realise my idea the way I wanted. If you are interested, please contact me.

The flap closes immediately after the cat with the associated chip has left. I also have two cats. One eats as long as it has and the other can't eat it all at once, always goes back for a bite. That is no longer a problem. However, I got a separate feeder for each cat. This way you can also control when a cat needs to be given medication or special food. After a short time, each cat knew exactly in which corner its pot was and they no longer bother each other. The flap has also solved the problem of flies in summer, as the flies can no longer get to the meat. Before, I often had to throw the food away several times a day. I can only recommend this automatic feeder!

No. This does not have any kind of scheduling functionality. For that you might want to look into feeder robot.

It is best to contact the customer service department at https://helpcenter.galaxus.ch/hc/de/requests/new directly. Your request can then be examined individually.

4x LR14 ... they last a very long time. It is a very good product that I highly recommend. I have 4 of them and it allows me to manage the diets of each cat (while forbidding the dog to go and help himself).

however, i no longer use the platick bowls as my cats got chin acne from them. i have switched to the stainless steel bowls.

Works with the implanted chip without any problems. It did not take long for my 2 cats to get used to it.

This is not compatible with the hub.

Hello, I have a new, unused automatic feeder in original packaging incl. the matching batteries for sale - price Fr. 122.--. I ordered this on 15.07.19 and shortly after my cat died. Included in delivery are 1 SureFeed microchip feeder, 1 feeding tray grey, 1 split tray (2 compartments) grey, 1 insert mat grey, 1 SureFlap RFID collar tag for unchipped animals and matching batteries, warranty from 15.07.2019 = 3 years, if interested please contact me by email: p-meier@bluewin.ch

She will definitely pull her head back when it closes. Otherwise, the risk of injury is extremely minimal because the pressure of the flap is not very great. Our cat also takes his head away as soon as the sound is heard when the cap closes.